Meet Our Agents

Ann Brownell


My career in travel started out of a genuine passion for vacations…and all that comes with it! I enjoy every stage of the planning process and love helping others make their travel dreams a reality. With my agency, no detail of your trip is overlooked and you’ll always receive the best value.

My travel agency focuses on providing excellent service, while focusing on your unique vacation budget and needs. By sharing my firsthand knowledge of the most popular resorts and cruises, I’ll make sure your vacation is truly memorable. Unlike booking websites, I’ll go above and beyond to make sure all your needs are met and all your questions are answered. That’s personal attention you won’t find anywhere else.

In addition to traveling to many of the most popular destinations myself, I have also worked closely with many of the top travel suppliers. I’ll use my training and industry certifications to keep you informed of the newest resort features and amenities. Not to mention, I have access to all the latest deals and special offers.

I have more than 35 years of travel experience and knowledge. Some of my journeys have included travel to London, Portugal, Germany, Czech Republic, Switzerland, Austria, Disney World, California, Arizona, Hawaii, Cancun, Puerto Vallarta, U.S. Virgin Islands, Jamaica and most of the Caribbean. I have also been on more than 30 cruises. Most recently I am following my passion planning honeymoons and destination weddings. I continue increasing my knowledge through certifications and traveling to these destinations in order to better serve my clients returning with first hand information for planning that special day.

I am currently an ACC, Accreditied Certified Cruise Counselor and finishing her MCC, Master Cruise Counselor Certification with CLIA. Ann is also a SANDALS/BEACHES CERTIFIED SPECIALIST, A HONEYMOON/DESTINATION WEDDING SPECIALIST. I am most proud to be a CERTIFIED AUTISM TRAVEL SPECIALIST.

Ann Brownell’s Travel has access to hundreds of resources to ensure you get the best vacation price available.  Travel Partners include Funjet, Apple Vacations, GOGO Vacations, Royal Caribbean, Carnival Cruise Lines, Travel Impressions, Viking River Cruises, Globus Family Vacations and so much more.



Laurie Burke


Laurie Burke joined Ann in January 2016 and brings years of outstanding customer service experience.  She attended the Wilma Boyd Career School for Travel.  She has attended many trainings to keep her up to date on all destinations.  Laurie has her own travel experiences over the years.  She has traveled to Canada, Disney World, Mexico, Cayman Islands, most of the Caribbean, most of the East Coast, Mid West and has been on 8+ cruises.  She has spent the past year in Florida to experience the Gulf Coast and expanded her knowledge on several hotels, restaurants and attractions.

She has her certifications as a Certified Sandals Specialist, Certified Club Med Expert Agent, Certified MSC Cruise Line Specialist, Certified Palladium Hotel Group Agent, Norwegian Cruise Lines Master’s Degree, Certified Aruba Specialist, Certified Celebrity Cruise Specialist, Riviera River Cruises Specialist, Atlantis Ambassador, American Cruise Lines Certified Agent, AmaWaterways River Cruise Specialist, Carnival Cruise Line Specialist, as well as a Graduate of The Disney College of Knowledge certified in Disneyland, Adventures by Disney, Discovering the Enchantment of Aulani Resort Discovering Disney Cruise Line, Walt Disney World.  She has also received her certificate at Penn State for the Leadership Development Program as well as Marywood University for Effective Performance Management, Practical Leadership, Change Management for Teams and Fundamentals of Communiction.


Mary Ruddy


Mary Ruddy has worked in the restaurant/bar industry for more than 35 years.  She loves working with people and because of that after 14 years of owning her own restaurant she began selling real estate.  She truly enjoys helping people find the home of their dreams.  Her desire to continue helping people make their dreams come true began this year as she became a travel agent.

Mary is committed to helping others plan amazing adventures and creating lifelong memories for her clients.  She has planned her own family vacations for over 10 years including cruises, Walt Disney World, Las Vegas, Cabo San Lucas, Puerto Rico, Costa Rica, The Bahamas, St. Thomas, St. Maarten, Bermuda, Puerto Plata and most recently the Riviera Maya area.

She has completed the courses and is a certified specialist for the following; Oasis Hotels and Resorts, CIE Tours British Collection and Shamrock Ireland, Uniworld Travel, Uniworld River Cruise, Playa Hotels and Resorts, Aruba and Barcelo Resorts.


Alicia Polansky-Cole


My family’s 2nd trip to Walt Disneyworld was when I was 14 yrs. old and I told my parents “one day I’ll work here”! I made that dream come true when I was accepted into the Walt Disney World college program. I was beyond excited to be part of making magic happen! Working with Disney as a guest relations specialist was both educational and rewarding! During my time with the Walt Disney co. My love for all things Disney was solidified! I continued to visit and help other plan their magical vacations.  Years later my then boyfriend proposed to me at Walt Disney World!  Having our own children only added to my obsession for the parks! Planning a family vacation can be exciting and overwhelming for some, not for me! It’s a passion I absolutely love! We are lucky enough to visit several times per year, for that I am so very thankful! I stay up to date on everything Disney! My husband and children lovingly call me the ambassador of Disney!

Every family will experience a Disney vacation differently.  It’s my passion to make the best choices for you based on your family’s specific needs and wants. Call Alicia for unparalleled expertise for your family’s next magical vacation!  570-362-1577